Namsan Group has always adhered to the service philosophy of "all-round attentive service, customer satisfaction first", to provide customers with quality service from demand docking, program customization to order delivery, after-sales guarantee.

In the demand docking phase, the professional sales team with a high degree of responsibility and professionalism, in-depth understanding of customer product characteristics, brand positioning and packaging needs, combining market research and industry experience to tailor-made packaging solutions, to ensure packaging and products are perfectly matched, both with protection function and brand value enhancement. During the order execution process, build an efficient and transparent communication mechanism, through regular reports, instant communication and other ways, real-time feedback on raw materials in stock, production progress and quality inspection, first time to solve problems with customers, to ensure timely delivery. After product delivery, provide perfect after-sales service, the after-sales team quickly responds to customer problems, covering product replacement, technical guidance and demand optimization suggestions, to solve customer concerns in a comprehensive way.